~/sujan-sharma/profile.sh

Sujan Chandra Sharma

IT SUPPORT TECHNICIAN · HARDWARE & NETWORKING SPECIALIST

BCA graduate who keeps desktops, networks and users running — from Active Directory group policy to a stripped-down motherboard on the bench. I like problems that have a root cause and a fix, in that order.

Portrait of Sujan Chandra Sharma
OPEN TO WORK
LocationGaindakot-07, Nawalpur, NP
EducationBCA, Pokhara University
StatusAvailable Immediately
0+
Skill Modules Configured
0
Hands-On Lab Deployments
0
Field Internships Completed
00:00:00
Session Uptime (this page)
01 · About

Support that starts at the root cause.

A short system read-out on how I work and what I bring to a service desk or infrastructure team.

I'm a Bachelor of Computer Application graduate (Pokhara University, 2022–2026) with hands-on internship experience across hardware & networking and web development. I've spent time on both sides of IT: fixing what's broken on the desktop, and building what runs behind it.

My core strength is diagnostics — tracing a fault from symptom to component, whether that's a failing hard disk, a misbehaving DHCP lease, or a printer that's dropped off the domain. I'm equally comfortable inside Active Directory as I am inside a PC case.

I'm looking for an entry-level IT Support role where I can apply this foundation, learn how enterprise environments are actually run, and grow toward systems administration and networking.

ROLE_TARGETIT Support / Desktop & Network Technician
CORE_OSWindows 10/11, Windows Server 2022
DIRECTORY_SVCActive Directory — Users & Groups
NETWORKINGTCP/IP, DNS, DHCP, LAN/WI-FI, RDP
HARDWAREAssembly, Diagnosis, Data Recovery
DEV_STACKHTML, CSS, MySQL, Java, PHP Laravel
LOCATIONGaindakot-07, Nawalpur, Nepal
02 · Experience Log

Where I've applied this in the field.

Chronological record of internships and hands-on roles, most recent first.

2025 — PRESENT
IT Support & Junior Hardware Technician
ACET-Computer · Bharatpur, Nepal
Provided direct IT support and fault-finding across desktop and laptop hardware — from initial symptom report to component-level troubleshooting. Handled the full lifecycle of computer hardware and accessories: intake, diagnosis, repair and servicing.
Fault Diagnosis Hardware Servicing Desktop Support
APR 2025 — JUN 2025
Web Development Intern
Digital Pathshala
Built and maintained web pages end-to-end, focusing on UI/UX enhancement, cross-browser compatibility and debugging. Worked inside a collaborative team workflow to ship and refine features.
Web Page Development UI/UX Enhancement Cross-Browser Debugging Team Collaboration
03 · Skill Modules

Loaded & ready.

Grouped by function — the same way I'd triage an actual support ticket.

Hardware

Desktop & Laptop TroubleshootingADVANCED
Hardware Installation & MaintenanceADVANCED
Hard Disk Diagnosis & RecoveryPROFICIENT
Printer Install & TroubleshootingPROFICIENT

Systems & Directory

Windows 10 / 11ADVANCED
Windows Server 2022PROFICIENT
Active Directory — Users & GroupsPROFICIENT
OS Installation & Driver ConfigADVANCED

Networking

TCP/IP, DNS & DHCPPROFICIENT
LAN, Wi-Fi ConfigurationPROFICIENT
Remote Desktop Protocol (RDP)PROFICIENT
Network Fault TroubleshootingADVANCED

Development

HTML & CSSPROFICIENT
MySQLFAMILIAR
Java (Android)FAMILIAR
PHP LaravelFAMILIAR

Security Awareness

Cyber Security FundamentalsLEARNING
User Access ManagementPROFICIENT
Endpoint Hygiene & PatchingPROFICIENT

Service Delivery

Ticket Triage & Fault FindingADVANCED
End-User CommunicationPROFICIENT
Documentation & HandoverPROFICIENT
04 · Deployments

Lab work & academic builds.

Self-directed labs used to pressure-test the skills above, plus academic coursework.

LAB / 01Professional

Windows Server & Active Directory Home Lab

Deployed a self-hosted Windows Server 2022 environment to configure Active Directory, provision user/group objects, and rehearse domain-level administration.

Windows Server 2022Active Directory
LAB / 02Professional

PC Hardware Assembly & Troubleshooting Lab

Full builds from bare components, plus simulated-fault troubleshooting drills to sharpen diagnostic speed and accuracy on real hardware.

Component AssemblyFault Diagnosis
LAB / 03Professional

Basic Networking & Remote Support Lab

Configured LAN topologies and remote-access sessions over RDP to practice end-to-end remote troubleshooting workflows.

LAN SetupRDP
ACAD / 01Academic

Android Application Development

Designed and built a native Android application, covering app logic, UI screens and backend data handling.

Java
ACAD / 02Academic

Web Application with Laravel

Built a server-rendered web application using PHP Laravel, covering routing, database models and page templating.

PHPLaravel
05 · Education

Academic background.

2022 — 2026

Bachelor of Computer Application (BCA)

Pokhara University

2019 — 2021

XI & XII (10+2) — Management

Oxford Secondary School · Computer & Mathematics

Let's fix something together.

Open to entry-level IT Support, Desktop Support and Networking roles. Based in Nawalpur, Nepal — available for on-site or remote-first teams.